Pravilnik o vračilih

Returns
We accept returns within 14 days of delivery. To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging

To initiate a return, please contact us at [your email].

Non-returnable items

• Gift cards
• Personalized/custom items
• Perishable goods

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or missing refunds
If you haven’t received a refund yet:

• Check your bank account again
• Contact your credit card company
• Then contact your bank

If you still have not received your refund, please contact us at [your email].

Damaged or incorrect items
If you receive a damaged or incorrect item, contact us within 48 hours with photos, and we will resolve the issue.

Return shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.